The app enables techs to use machine learning and natural language understanding to perform their work with a higher degree of accuracy by accessing manufacturer information on the vehicle they are getting ready to service.
The transition to EVs reminds one Automotive News reader of the standoff in the television industry when TVs went from black and white to color.
J.D. Power said the quality rating drop by Ram was the largest ever for a brand that led the industry the previous year.
Lithia continued its U.S. expansion last week, buying nine dealerships in southern Florida and one in Nevada, which are expected to add nearly $1 billion in annual revenue to the growing auto retailer.
As computer diagnostics become a bigger part of automotive service work, TechForce diversity and inclusion leader Dana Rapoport sees more opportunities for women.